Our thinking
Technical notes and observations from years of supporting creative businesses on Mac.
None of the existing 64-bit printer drivers for Windows 10 or Windows 11 will work with Windows 11 on ARM. Xerox can make it tricky to find a print driver th...
Read post →I was setting up a new Surface Laptop (with a Snapdragon arm64 CPU in it – very nice) recently and as part of the setup procedure, I needed to upgrade it fro...
Read post →I had a Mac recently that was really playing up with Spotlight. So much so that I couldn't even drag Macintosh HD into the Search Privacy window as it came u...
Read post →I had an issue recently where a fresh install of Windows 11 24H2 was unable to use the Microsoft Print to PDF printer. It was showing as installed in Optiona...
Read post →A client of mine has got a couple of servers that I haven't touched in years and somewhere along the line I've lost track of the login credentials for them....
Read post →I recently took on a new client and in the process migrated their 3CX instance onto a new host as part of their onboarding process. In doing this, I took a b...
Read post →I had a company-owned MacBook Pro that was locked to an Apple ID using a company email address. Whilst I had the Apple ID password, I only discovered that th...
Read post →I had a bunch of zip files from a Google Takeout that I needed to extract on macOS and deal with the contents. As it turns out, a LOT of the files in the arc...
Read post →I use Firefox containers a lot when I'm working for a number of different clients - e.g. I'll have a container in Firefox for each regular client so I can lo...
Read post →I was recently dealing with needing to fill in a PDF form and then supply it to someone as a flattened PDF so that they couldn't (easily) edit it. I don't kn...
Read post →I've had a couple of clients with a Synology syncing to Dropbox via Cloud Sync and after Dropbox upgraded their tenancy to use the new Dropbox Team Space, sy...
Read post →Microsoft have recently changed the default font in Office to Aptos . Apart from the visual changes, this seems to cause problems with Acrobat Distiller and...
Read post →I've got a few decently-specced Synology servers out there that seem to be constantly running with nearly 100% CPU usage caused by synoelasticd. This task is...
Read post →I have a client with a strange, ongoing issue with their email. Particular emails – in this case invoices I send them from Xero, land in the Inbox and then a...
Read post →I've seen a couple of Apple Silicon MacBook Pros recently with an incorrect date and time set, even though "Set time and date automatically" is switched on a...
Read post →As of December 2023, Dropbox have finally updated their app to run natively on Apple Silicon. They say that you're supposed to be updated to it automatically...
Read post →WireGuard is an excellent, secure and fast VPN with full support for macOS. It is frustrating however that the official macOS app is only made available via...
Read post →It's frustrating that out of the box WireGuard only allows admin users to open the main WireGuard window. The error you receive says "WireGuard may only be u...
Read post →I've had a client creating quite a few forms on Microsoft Forms recently and quite inexplicably two of the forms were locked by Microsoft as being phishing....
Read post →If you've got a lot of email in Outlook on Windows, you'll sooner or later come across a rather cryptically worded error message that doesn't really clearly...
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