Our thinking
Technical notes and observations from years of supporting creative businesses on Mac.
I've encountered a few cases where a client has forgotten the password for the iTunes backup they've made for their iPhone, and the password was either set u...
Read post →This is pretty serious - a researcher has discovered a zero-day exploit against the Keychain in macOS. As a protest against Apple not paying a bug bounty for...
Read post →I needed a short USB to Lightning cable for my car stereo - there's a USB port in the centre console and I don't need a 1m cable tangling around the dashboar...
Read post →Office 365 authentication outage on 30 January 2019 hitting multiple tenancies, traced to network and DNS failures for login.microsoftonline.com.
Read post →Apple today pushed software updates for a range of its devices. They are all minor releases that simply offer a few bug fixes and security updates, with no n...
Read post →From 1 January 2019 Microsoft raised Office 365 subscription prices in Australia by up to 8%, affecting all new and renewing Business plans.
Read post →Further to my previous post, DNS Speed Testing on Telstra nbn in Melbourne , I've used the Traceroute command to measure how far away (or how many hops away)...
Read post →I've recently seen a number of people recommending that I use various 3rd party DNS resolvers - CloudFlare, OpenDNS etc. One problem I've encountered with us...
Read post →This is here just so I can remember what I did later when I need to undo it. I've got a problem where Xero is simply not loading in Safari 12 on macOS Mojave...
Read post →This is new to me, as it's a new feature in macOS Mojave. On older systems, to capture a screenshot, you can use Shift+Cmd+4 and either select a rectangular...
Read post →With the recent release of a new Mac operating system, macOS Mojave , it's worth digging out and rehashing the instructions to create a bootable installer. I...
Read post →Back in 2016 I posted some steps to repair Open Directory when the LDAP database has problems. On some servers this happens very rarely, on other servers it...
Read post →Microsoft will be releasing an update to Office for Mac next month. This update will change the branding from Office 2016 to Office 2019 and it will also req...
Read post →The iMac is getting on a bit. Old enough to vote in some areas (and almost old enough in others), it's been a staple of our computing landscape for two decad...
Read post →Set a primary email address different from the login name in Office 365 with the Set-Mailbox -WindowsEmailAddress command, handy during a domain change.
Read post →If you've been wondering what APFS is, and how it affects your use of your Mac, over on TidBits there's a good article by Jeff Carlson that covers the releva...
Read post →Automatica moved property developer Hamton from ageing on-prem servers to a serverless setup on Dropbox, Office 365 and Azure SQL, cutting hardware costs.
Read post →I've had a few UniFi Cloud Key wifi controllers with this issue - they seem to be stuck on a particular version of the firmware and can't be updated. Both ma...
Read post →I could not agree more with this sentiment. There's nothing wrong with speed bumps, small and more frequent updates to the hardware rather than going for yea...
Read post →Apple held their annual Worldwide Developers Conference (WWDC) overnight. This is where they generally announce all the new features in upcoming versions of...
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